HOW TO CREATE & MANAGE IVR?

  • 👉 On the DASHBOARD page, you need to click on the APPLICATION.
  • 👉 Then from dropdown menu, you need to click on AUDIO STORE and click on the (+) icon which is available on right hand top side. (As per the above image)
  • 👉 Then on the Next page (as per the above image), you need to upload the media in the given formats and click on SUBMIT.
  • 👉 On the DASHBOARD page, you need to click on the APPLICATION.
  • 👉 Then from dropdown menu, you need to click on IVR and click on the (+) icon which is available on right hand top side. (As per the above image)
  • 👉 Then on the Next page (as per the above image), you need to fill out the required details.
  • 👉 Then you need to Click on SUBMIT.
  • 👉 Once the IVR has been created then you can manage it from the EDIT option.